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Pay water and wastewater bills in Moncton
Moncton, New Brunswick, Canada
Moncton, New Brunswick, Canada. Pay through myaccount.moncton.ca, a financial institution, City Hall or mailed cheque/money order. Your charge combines
Key information
Pay through myaccount.moncton.ca, a financial institution, City Hall or mailed cheque/money order. Your charge combines fixed service fees, water volume, sewer volume and applicable treatment charges; it is not one flat water price.
On this page
Payment routes
The secure city account service handles online payments. City Hall at 655 Main Street takes in-person payments weekdays 8:30 a.m.-4:30 p.m. Mailing payments go to City of Moncton, Revenue Office, at that address with the bill and cheque or money order.
The page also links automatic-payment setup, Water Leak and Minor Adjustment requests, and lawyer property-transfer/encumbrance requests. An adjustment request is separate from paying the printed balance; no unverified approval promise is made here.
Sources: Water, sewer and treatment rates and payment channels
Read fixed and volume charges
For 5/8-to 3/4-inch service, monthly water fixed cost is $15.27 and sewer fixed cost $11.61. Their quarterly amounts are $45.81 and $34.83. Other service sizes have higher fixed charges.
Water volume is $1.579/m³ in the first 1,200 m³/month band and $1.026 above it. Sewer volume is $0.646/m³ in the lower band and $0.420 above. The table does not replace the account’s actual calculated bill.
Sources: Water, sewer and treatment rates and payment channels
Treatment and well-user charges
Residential Greater Moncton wastewater treatment is $210 annually, $52.50 quarterly. Commercial treatment volume is $0.95/m³ in the lower band and $0.65 above.
Well properties adjacent to infrastructure have specified quarterly availability charges; a well user actually connected to sanitary sewer has a $78.76 fixed quarterly charge. Ask Service Moncton on 506-853-3333 about the category on your bill.
Sources: Water, sewer and treatment rates and payment channels
Key details at a glance
| Item | Details |
|---|---|
| 5/8-3/4 inch water fixed | $15.27/month;$45.81/quarter |
| 5/8-3/4 inch sewer fixed | $11.61/month;$34.83/quarter |
| Water volume, first 1,200 m³/month | $1.579/m³ |
| Sewer volume, first 1,200 m³/month | $0.646/m³ |
| Residential treatment | $210/year;$52.50/quarter |
| Well connected to sewer fixed | $78.76/quarter |
Sources: Water, sewer and treatment rates and payment channels
Steps to follow
- Identify account and service
Read service size, usage and connection category.
- Choose payment route
Use city account, bank, counter or mail.
- Use adjustment form if needed
Keep the request separate from payment status.
Sources: Water, sewer and treatment rates and payment channels
Named service locations
Maps use the official address or named site. They do not confirm a particular accessible entrance, current opening status or available parking.
Moncton City Hall
655 Main Street
City Hall’s service counter handles city payments. Payment service hours are weekdays 8:30 a.m. to 4:30 p.m..
City Hall’s main entrance is closed for renovations from September 2, 2026 until about year-end. Use Commerce Place at 633 Main Street or the rear entrance by Orange Lane. Follow signs for the temporary Customer Service Centre on the second floor.
Sources: Water, sewer and treatment rates and payment channels · City Hall entrance closure and temporary customer service access, August 31, 2026
Useful questions and answers
Where is the secure online payment service?
myaccount.moncton.ca.
Source: Water, sewer and treatment rates and payment channels
Where can I pay in person?
At a financial institution or City Hall,655 Main Street.
Source: Water, sewer and treatment rates and payment channels
What are City Hall payment hours?
Weekdays 8:30 a.m. to 4:30 p.m.
Source: Water, sewer and treatment rates and payment channels
Who should a mailed cheque name?
The City of Moncton.
Source: Water, sewer and treatment rates and payment channels
Is water charged only by volume?
No. Fixed service charges also apply.
Source: Water, sewer and treatment rates and payment channels
What is the small-service quarterly water fixed fee?
$45.81 for 5/8-to 3/4 inch service.
Source: Water, sewer and treatment rates and payment channels
What is the matching sewer fixed fee?
$34.83 quarterly.
Source: Water, sewer and treatment rates and payment channels
Is treatment the same as the city sewer charge?
No. The page lists wastewater treatment separately.
Source: Water, sewer and treatment rates and payment channels
What is residential treatment’s quarterly amount?
$52.50.
Source: Water, sewer and treatment rates and payment channels
How do I request review after a water leak?
Use the Water Leak and Minor Adjustment form linked from the city billing page.
Source: Water, sewer and treatment rates and payment channels