About Admiral:
With over 30 years of service in New Brunswick, Admiral is a trusted, locally owned security company known for its commitment to quality service and community-based values. We pride ourselves on fostering a professional and inclusive work environment where employees are supported and encouraged to grow. Our Control Center Operators play a vital role in our success, serving as the central link between our field teams, clients, and internal departments.
Posting summary:
Admiral Security is hiring an Overnight Camera Monitoring Dispatcher to support our 24/7 Operations team. This role involves monitoring live camera systems, identifying suspicious activity, dispatching security personnel, communicating with clients and field staff, and completing accurate incident reports. The ideal candidate is reliable, alert, professional, comfortable with technology, and able to work overnight shifts. Previous security, dispatch, camera monitoring, alarm monitoring, or call centre experience is considered an asset.
Position Overview:
Admiral Security is looking for a reliable and detail-oriented Overnight Camera Monitoring Dispatcher to join our Operations team. This position is responsible for monitoring live camera systems, identifying suspicious activity, dispatching security personnel when required, documenting incidents, and communicating with clients and field staff. The successful candidate must be comfortable working overnight hours, staying alert for long periods, and making clear decisions in real time. This is a critical role within our 24/7 Operations Department and requires someone who is calm under pressure, professional, and strong with technology.
Main Responsibilities:
The Overnight Camera Monitoring Dispatcher will be responsible for:
- Monitoring live security cameras and remote video systems
- Identifying suspicious activity, trespassing, theft, vandalism, fire risks, or safety concerns - Dispatching mobile patrol units or security officers when required
- Contacting emergency services when necessary -
- Communicating with clients, guards, supervisors, and Operations staff -
- Writing clear and accurate incident reports
- Logging all activity, alarms, dispatches, and follow-ups -
- Following company procedures for camera monitoring, escalation, and reporting
- Conducting virtual patrols as assigned
- Maintaining professionalism and confidentiality at all times
- Staying alert and focused throughout overnight shifts Ideal Candidate
- The ideal candidate is dependable, detail-oriented, and able to work effectively with minimal supervision.
- They can remain focused during quiet overnight periods while maintaining a high level of awareness and professionalism.
Key qualities include:
- Strong attention to detail and the ability to identify unusual activity on camera
Clear, professional communication skills
A commitment to accurate and timely reporting
An understanding of the importance of rapid response and escalation
Reliability and accountability in managing assigned shifts
The ability to work independently and make sound decisions when required
Confidence in following established procedures and escalating incidents appropriately
Working Conditions
- Overnight shift work - 4 days on / 4 days off rotational schedule
- Computer and camera-monitoring-based position -
- May involve periods of high activity followed by slower periods -
- Requires strong attention to detail for the full duration of the shift
- Requires professional communication with field staff and clients
